Let & Help

Tantan has the benefit of a selection of assistance choices to assist profiles which have any queries otherwise things they might has. The initial ways you have access to service is through the assistance Heart webpage on their site, which provides answers to commonly requested inquiries as well as how-so you’re able to instructions for several provides. These pages also has email address in the event that you you want after that recommendations out of Tantan’s customer service team.

The next alternative available are emailing myself at [email secure] Might discover an automated response confirming your ask possess started received, with an even more in depth respond within 24 hours (according to complexity of consult). If required, anybody from Tantan’s customer service team could possibly get call-back in order to include ideal assistance over the phone.

In the end, if you want talking physically with anyone as opposed to delivering emails otherwise using internet-based forms then there are several numbers offered: +86 10 8231 0388 (for around the globe customers) and you may 4006 518 188 (for residential Chinese users). Effect minutes differ according to peak periods however, essentially really phone calls is actually responded easily https://kissbrides.com/no/belgiske-kvinner/ while in the business hours Monday courtesy Tuesday 9am – 6pm Beijing Day Zone UTC+8hrs . (suite…)